Help > What's an "account," and how do I log on?

An "account" is your personal section of the Elderhostel website. There you can register for programs, maintain your mailing address and mailings, submit service requests, make payments and donations, and sign up to receive program-related information.

Returning Users: If you currently receive mailings from us, or you have taken one of our programs, you already have an account with us. It is not necessary for you to establish a new account. Please do not create an account more than once because it produces duplicate files.

To log in, simply use your email address and your password." Your current registration and catalog information will be available to you when you log in.

If you cannot access your account using your email address and password, please call us, toll-free, at 1-800-454-5768.

First-Time Visitors: If you're a new visitor and do not receive mailings from us, it only takes a few minutes to start an account with us and you'll be ready to use the site. You only need to create your account once. Please click here to begin your account.

Still need help?

To return to the main Help window, click here. Remember, you can always contact us by phone, toll free at 1-800-454-5768 (Monday to Friday, 9 a.m to 6 p.m.). If you'd like to contact Elderhostel about a Searching / Browsing issue, please click the following link:

Email Customer Service
We will be happy to provide you with assistance.



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