Help Info

What's an "Account," and How Do I Log On?

An "account" is your personal section of the Elderhostel website. There you can register for programs, maintain your mailing address and mailings, submit service requests, make payments and donations, and sign up to receive program related information. Returning Users: If you currently receive mailings from us, or you have taken one of our programs, you already have an account with us. It is not necessary for you to establish a new account. Please do not create an account more than once because it produces duplicate files. To log in, simply use your Student ID number or your email address as your "username" and your PIN number for a "password." Please do not place a dash or an extra character in front of or between your login numbers. Your current registration and catalog information will be available to you when you log in. To learn where to find your Student ID and PIN numbers, click here. If you cannot find these numbers or have misplaced them, please click here, or call us, toll-free, at 1-800-454-5768. First Time Visitors: If you're a new visitor and do not receive mailings from us, it only takes a few minutes to start an account with us and you'll be ready to use the site. You only need to create your account once. You will be able to use your own username and password. Please click here to begin your account.

How Do I Search for Programs?

There are two ways to search for programs on the Elderhostel website: Quick Search: At the top of every page on the site is a search box. The easiest way to search for programs or information is to type in a program number or subject in this box. Click on the drop-down box to the left to select the type of program you're searching for. Click "go" and you will receive a page of search results. Advanced Search: Click on the "Programs" tab to find the link to the "Advanced Search" page. An Advanced Search allows you to enter specific information such as date, price, subject, accommodations, and program location that define the program you wish to find. For example, you may wish to find an Arizona watercolor painting program for 2003 which includes single rooms. First, click on the link for the "Advanced Search" page. Next, click on the appropriate boxes to indicate your search preferences and then click the "Find Programs That Match My Criteria" box at the foot of the page. You will then receive a page of search results. Click here to try an advanced search now.

What Do I Need to Know About the New Program Numbering System?

With the launch of Elderhostel's new website and its supporting technology, Elderhostel has changed its program numbers. All programs now have four-digit numbers. For programs with more than one departure date, specific departures are identified by the date the program begins. Some of the programs (the newer ones) now have 5-digit program numbers.